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Cummins Inc. IT Support Specialist (Hybrid) in Mississauga, Ontario

IT Support Specialist (Hybrid)

Description

We are looking for a talented IT Support Specialist to join our Cummins Business Services Unit in Mississauga, Ontario, CA. This is a hybrid role. To qualify for this role you must be able to read, write, and speak both English and French.

In this role, you will make an impact in the following ways:

  • Provide application or infrastructure technical expertise, analysis, and specifications for IT systems to meet business requirements

  • Respond to helpdesk tickets and troubleshoot and solve hardware and software issues

  • Work with Global Teams to help troubleshoot corporate computers

  • Troubleshoot printing as requested by Cummins Print Smart team

  • Work with Network LAN and WAN teams to help remotely troubleshoot network switches, firewall connections

  • Troubleshoot IOT devices for network connectivity issues

Qualifications

To be successful in this role you will need the following:

  • BS degree in Information Technology or related subject OR equivalent work experience

  • Must have verbal and written proficiency in both English and French

  • A minimum of 3 years’ experience with trouble shooting hardware and software issues and providing IT support

  • Able to swap and install parts in desktops, laptops, (swap batteries, shells, drives)

  • Prior IT helpdesk background and experience with a ticketing system is preferred

  • Experienced with Windows Operating Systems

At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

The successful candidate will go through pre-employment background check process consists of a Criminal Background Check which includes a criminal background check as well as an education and work experience check. Specific Tickets / Licenses are checked as required, and Drivers Abstracts are required for any position where driving is part of the job.

Job SYSTEMS/INFORMATION TECHNOLOGY

Primary Location Canada-Ontario-Mississauga-Canada, ON, Mississauga, Cummins Eastern Canada

Job Type Experienced - Exempt / Office

Recruitment Job Type Exempt - Experienced

Job Posting Sep 13, 2022, 10:51:18 AM

Unposting Date Ongoing

Organization Cummins Business Services

Req ID: 220007L8

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