Cummins Inc. Production Support Specialist in Pune, India
Production Support Specialist
Provides application or infrastructure technical expertise, analysis and specifications for IT systems to meet business requirements in accordance with IT architecture policies and standards; translate requirements into technical specifications, create detailed solution design, coordinate construction, installation, configuration and testing of IT systems; and identifies, troubleshoots and resolves system technical issues.
Contributes in the creation of the technical specifications from which programs and configurations will be applied to create the application, infrastructure or complete solution.
Assists in technical analysis of potential solutions including evaluating the technical fit and viability of commercial-of-the-shelf products versus custom built solution.
Assists with the delivery of solution designs, adhering to standards and leveraging re-use of components.
Assists in creating high level and detail design of infrastructure OR applications, interfaces, conversions, extensions, reports, and workflows while meeting architecture, security, performance, scalability, and maintainability requirements.
Assists technical and infrastructure groups in understanding the solution design and specifications.
Participates in formal design reviews and code reviews (where applicable) to ensure the detailed design specifications have been understood and coding standards have been adhered to by the development team(s).
Leverages re-usability of component designs to reduce costs and shorten time to deliver solution.
Ensures adherence to obtain efficiency in the build and deploy processes, leveraging automation where possible.
Assists in the test strategy and execution of master test plan.
Contributes in the creation of standards, processes, procedures, and guidelines for the IT design and development community as well work instructions or ‘runbooks’ used for end-user support.
Analyzes and revises existing systems and documentation to identify remediation or improvements in the application or infrastructure solution.
Provides level 3 support for critical issues.
Works closely with IT technical service providers to ensure outsourced work packages are delivered to specifications, meeting key parameters of quality, schedule, cost, security, performance, and scalability.
Solution Design - Creates and defines the solution design complete with instrumentation and measurement, using Cummins IT processes, standards and tools, version control, and build and test automation to synthesize diagrams, models and documentation in order to build a solution that meets buildability, business, technical, security, governance and compliance requirements.
Solution Functional Fit Analysis - Composes and decomposes a system into its component parts using procedures, tools and work aides for the purpose of studying how well the component parts were designed, purchased and configured to interact holistically to meet business, technical, security, governance and compliance requirements.
Solution Modeling - Creates, designs and formulates models, diagrams and documentation using Cummins IT processes, standards, tools, version control, and build and test automation to meet business, technical, security, governance and compliance requirements.
Solution Configuration - Configures, creates and tests a solution for commercial off-the-shelf (COTS) applications using Cummins IT processes, standards and tools, version control, and build and test automation to meet business, technical, security, governance and compliance requirements.
Solution Validation Testing - Validates a configuration item change or solution using the IT Operating Model (ITOM), including the SDLC standards, tools and metrics, to ensure that it works as designed and meets customer requirements.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Tech savvy - Anticipating and adopting innovations in business-building digital and technology applications.
Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Interpersonal savvy - Relating openly and comfortably with diverse groups of people.
Education, Licenses, Certifications
College, university, or equivalent degree in Information Technology, Business or a related subject required.
This position may require licensing for compliance with export controls or sanctions regulations.
Intermediate level of relevant work experience required. 3-5 years of experience.
The role specific requirements are as below –
Understand production Process in Advanced analytics, Business intelligence and Master data management and Propose improvement areas in Operations.
Review code for the Data Engineering projects.
Attend and Resolve Production issues for Advanced analytics, Business intelligence and Master data management solutions.
Create management reports.
This role is to offer production support in the US timezone and hence incumbent needs to operate in Night Shift. At GAC we offer Night Shift allowance to all employees working in this shift.
The technical skill requirements are as below –
Unix, Sql and Informatica. 1-3 years of experience
Sql, Java or Python 5-8 years of experience.
Job SYSTEMS/INFORMATION TECHNOLOGY
Primary Location India-Maharashtra-Pune-India, Pune, IOC Tower A
Job Type Experienced - Exempt / Office
Recruitment Job Type Exempt - Experienced
Job Posting Sep 8, 2020, 6:24:26 AM
Unposting Date Oct 8, 2020, 11:59:00 PM
Req ID: 200002BY