Cummins IT Jobs

Job Information

Cummins Inc. Support Specialist, IT in Scoresby, Australia

Support Specialist, IT


About the role

We are looking for a Support Specialist, based at our Scoresby branch with a customer champion mindset and drive for problem solving. Reporting to the IT Operations Leader, you’ll work to ensure that the network and telephone services throughout our South Pacific and South East Asia offices and branches are operating without issue.

With a sound knowledge of Network and Telephony technologies, including Cisco, WAN, LAN, Wireless and VLAN, this role focuses on the ongoing management of those technologiesincluding the investigation and resolution of any outages and the identification of any performance issues. You will be the go-to network specialist for your colleagues. Strong technical knowledge in a similar role or tier 1 and 2 IT support and people skills will bring success in this role.

What’s in it for you

  • Travel throughout South East Asia

  • Guaranteed annual remuneration reviews

  • Salary Continuance Insurance

  • Access to an Employee Assistance Program

  • Participation in a variable compensation (bonus) program - so as we thrive, so will you!

  • Annual Flu Vaccination Program

  • Discount on private health insurance, Microsoft Product, Dell Computers, Ford, Hyundai, & BMW cars

  • A diverse and inclusive working environment with high working standards

  • Working collaboratively with a great team

About you

You will be used to working autonomously and enjoy being part of a collaborative team. You will bring a proactive approach to helping others and tackling challenging troubleshooting. A passion for diagnostics and problem solving in an IT environment will keep you engaged within this role. Your enthusiastic nature and customer service focus will make you a valuable member of the team.

Additionally, you will bring the following experience:

  • Cisco switch and router troubleshooting along with a strong understanding of networking technologies such as VLAN, LAN, Wireless and WAN, including SD-WAN.

  • Knowledge of VOIP telephony andexperience in SIP Voice technologieswould be highly regarded.

  • Previous IT diagnostic experience including looking for trends, identifying opportunities for cost reduction and performance improvements.

  • Strong written and verbal communication skills, with the ability to communicate effectively across various countries and cultural backgrounds, as well asliaising confidently with stakeholders at all levels

About us

A Global power leader, Cummins Inc is a corporation of complementary business units that design, manufacture, distribute and service diesel and natural gas engines and related technologies, including fuel systems, controls, air handling, filtration, emission solutions and electrical power generation systems. We are the world’s largest independent producer and distributor of diesel engines and related components. Globally we employ around 54,600 people and serve customers in 190 countries.

How to apply

Your opportunity to set yourself up for success starts right here! Submit your application today!

For more information about Cummins careers in Australia visit or contact Barbara on 02 9006 3571.



Primary Location Australia-Victoria-Melbourne-Australia, Scoresby, Distributor RO BR 900

Job Type Experienced - Exempt / Office

Recruitment Job Type Exempt - Experienced

Job Posting Mar 25, 2019, 11:29:38 PM

Unposting Date Ongoing

Req ID: 19000001