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Cummins Inc. Power Systems IT Support Associate in Shoreview, Minnesota

Power Systems IT Support Associate

Description

We are looking for a talented Power Systems IT Support Associate to join our team specializing in Systems/Information Technology for our Power Systems Business in Minneapolis, Minnesota

In this role, you will make an impact in the following ways:

  • Provides operational support ensuring the effectiveness, efficiency, accuracy, and availability of IT resources for end users under moderate supervision.

  • Performs IT production support for assigned area(s) according to documented processes.

  • Diagnose and problem solve issues with IT hardware or software components with direction.

  • Troubleshoots assigned issues per department standards and escalates if unable to resolve. May require ability to install, configure, or disposition IT hardware and/or application issues.

  • Uses Incident Management system to manage reported issues or requests submitted by end users and log any actions or support provided.

  • Provides one-on-one training for less experienced associates on IT support processes and tools. Also assists with additional IT responsibilities as assigned.

Qualifications

To be successful in this role you will need the following:

  • High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.

  • Demonstrated 3-5 years of experience with Hardware and Software Implementation

  • Strong ability to communicate both written and verbal

  • Ability to adapt and change directions frequently

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

Cummins and E-verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Job SYSTEMS/INFORMATION TECHNOLOGY

Primary Location United States-Minnesota-Minneapolis-US, MN, Shoreview, CPG Headquarters Victoria St

Job Type Experienced - Exempt / Office

Recruitment Job Type Office

Job Posting May 7, 2021, 3:13:54 PM

Unposting Date Ongoing

Req ID: 210001VI

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